Pezula Nature Retreat, Knysna

The hotel has a stunning location with breathtaking views of the golf course and the ocean, which I truly enjoyed. My room, while clean and comfortable, felt a bit outdated and could use some renovation. The service was hit or miss; while some staff members were friendly and helpful, others seemed overwhelmed and inattentive, particularly during meal service. Dining options were limited, and I faced a frustrating experience at the restaurant that definitely affected my overall stay.

My stay at the hotel was quite enjoyable with its great amenities and spacious rooms. The views of the golf course from my room were lovely, but I encountered some issues with the dining experience and the service during breakfast. Overall, it’s a nice place, but a few improvements are needed to make it perfect.

My stay at this hotel was quite disappointing, especially considering the five-star reputation it claims. While the views from my room were stunning and the Nespresso machine was a nice touch, the service left much to be desired. Communication among the staff was poor, leading to confusion about restaurant bookings and event details. Additionally, the dining options, particularly for New Year’s Eve, were underwhelming and lacked variety. Unfortunately, I cannot recommend this place as a good value for money.

I recently had a mixed experience at this hotel. While the views from the room were breathtaking and the amenities were plentiful, the service was quite disappointing and not up to the standard I expected for the price. Dining options, particularly breakfast, were limited, which was a letdown. Overall, it felt far from the luxury I hoped for, especially considering the rate I paid.

My stay at Pezula Resort Hotel was a mixed bag. The hotel boasts stunning views and spacious rooms, but I was disappointed by the service and dining experience. While the staff tried their best, the food service was notably slow, affecting our overall experience. I felt that for a five-star establishment, improvements are needed in both maintenance and dining efficiencies.